Factory Resetting the W60B Base

Source – EMAK Telecom

Yealink Factory Reset

Factory Resetting the W60B Base

The following steps may also apply to Yealink models W52B, W70B and W80B.

Method#1 from The Base

Step 1 – Power off

Power off the unit by unplugging the power cord from the back (for PoE, disconnect the network cable).

Step 2 – Wait for 15 seconds.

Step 3 – press and hold

With the unit unplugged, press and hold the connect button on the base station.

Step 4 – plug the power

While still holding the connect button, plug the power (or network cable if PoE) back into the unit.

Step 5 – release the connect button

Wait until all three lights on the unit are showing as solid green, and release the connect button.

Step 6 – Wait approximately 5 minutes.

Step 7 – Reboot

the unit by unplugging it from power for 15 seconds and plugging it back in.

Method#2 From a Connected Handset

Step 1 – Open Phone’s menu

Press the OK button in the middle of the phone to bring up the Phone’s menu.

Step 2 – Settings 

Using the directional buttons, navigate to Settings and press OK.

Step 3 – System Settings

Enter System Settings by pressing 8 on the dialpad, or scrolling down (with directional buttons) and pressing OK.

Step 4 – Base Reset

Navigate to Base Reset and press OK.

Step 5 – PIN 0000

Enter the PIN for your device (default is “0000”) and press Done.

Step 6 – Success

The base will now factory reset and upon completion, will display “Success” (or similar) on the phone screen.

Step 7 – Optional

Once done, pair the handset, if you need some help pairing the handset, you can take a look at this guide:

• https://emak.tech/support/how-to-setup-a-yealink-cordless-phone/